Updated June 9, 2026

Our Privacy Policy

The Pilot Mountain Outreach Center, an operating division of S.E.A.M.S. Ministries, Inc. (collectively referred to as “the Center,” “we,” “our,” or “us”), is committed to protecting your personal data. This Privacy Policy (“Policy”) outlines how our organization gathers, utilizes, discloses, and secures your personal information during your visits to our website or engagement with our programs.

By using this website, you agree to the data handling procedures in this policy. We encourage you to review these terms thoroughly and reach out if you need clarification.

1. Data Collection Practices

• Personal Information: We may collect personal data that you voluntarily provide to us. This includes basic contact details like your name, phone number, email address, and other contact data provided when filling out online forms, registering for our newsletter, submitting donations, or communicating with us.
• Newsletter Subscriptions: When you subscribe to our newsletter, your contact information (such as your name and email address) is collected and processed through our third-party email distribution networks to facilitate message delivery.
• No Financial Data Stored: All financial donations are processed externally through a secure, regulated financial institution. The Center does not collect, receive, or store any sensitive financial credentials, including credit card numbers, bank routing information, or account numbers.
• Non-Personal Information: We may automatically collect non-identifying data during your visit to our website. This encompasses details like your device profile, browser type, IP address, and browsing behavior. We evaluate this data strictly to optimize website delivery and performance.

2. Utilization of Your Data

The gathered information serves several operational purposes, including:

• To respond to your questions, inquiries, and requests.
• To manage donations and issue tax receipts.
• To send you newsletters, updates, and promotional materials about our programs and events. You can opt out of these communications at any time by using the provided unsubscribe mechanisms, which are detailed further under Section 5 (Your Privacy Rights) of this Policy.
• To optimize our website, user experience, and services.
• To fulfill our legal, regulatory, and reporting obligations.

3. Sharing Your Information

The Center does not sell your personal data, nor do we share or distribute your personal information to third parties for their own direct commercial marketing purposes. Your personal details are not distributed to external parties unless specific conditions apply:

• To act upon your explicit consent or direction.
• To comply with legal processes, subpoenas, court orders, or official government requests.
• To protect the safety, property, and legal rights of our organization, supporters, volunteers, or web users.
• To share data with trusted third-party service providers for operational purposes. This includes cloud hosting networks, automated web analytics tools, secure payment processors, and third-party email marketing platforms used to manage and distribute our newsletters.
• To transfer your information in connection with an internal organizational restructuring, consolidation, or transition of ministry operations.

4. Web Tracking and Cookies

We may use cookies, web beacons, and similar tracking technologies to monitor website traffic and user engagement.

• Browser Cookies: You can manage or refuse cookies via your browser settings. Disabling cookies may cause certain website features to function improperly.
• Email Tracking & Beacons: Campaigns distributed through our third-party email automation platforms may utilize embedded tracking technologies (such as clear GIFs or web beacons) to log automated metrics. These include whether an email was opened, link click-through behavior, and recipient IP addresses. We use this data strictly to analyze campaign performance and improve content relevance. To prevent email tracking technologies from collecting this data, you can disable the automatic loading of images within your personal email client settings.
• Google Analytics: We may use Google Analytics to monitor user engagement and collect automated data regarding your site visits. We utilize Google Analytics features in accordance with standard platform guidelines to evaluate website traffic volumes in the aggregate. You can learn more about how Google uses data or opt out of these collection practices by installing the Google Analytics Opt-out Browser Add-on.

5. Your Privacy Rights

You have the following rights regarding your personal information, subject to legal limitations:

• Correction: Request to update or amend inaccurate personal details.
• Opt-Out: Opt-out from promotional email communications at any time by clicking the unsubscribe link inside our marketing emails. If you experience technical issues with the automated unsubscribe button, please contact us directly using the details below, and allow up to seven (7) business days for us to manually fulfill and process your request.

6. Data Security

We implement reasonable and appropriate administrative, technical, and physical security protocols relative to our organization’s size, including industry-standard data encryption methods, to protect your personal data. However, no electronic transmission or storage method is completely secure. Consequently, we cannot guarantee absolute data security.

• Assumption of Risk: You transmit all information to us at your own risk. To the maximum extent permitted by law, the Center disclaims all liability for unauthorized access, interception, data breaches, or damages resulting from security failures beyond our reasonable control. Third-Party Content and
• Embedded Tools: Our website may contain links to external sites or feature embedded third-party content (including, but not limited to, interactive maps, streaming media players, or external donation widgets). The Center does not control, endorse, or accept liability for the data collection, privacy practices, tracking technologies, or content of these external entities.

7. Children’s Privacy

Our website signup forms and digital newsletters are strictly directed toward a general audience and are not intended for use by individuals under 13 years of age. We do not knowingly collect personal information online from children under the age of 13. If we discover that we have inadvertently collected data online from a child under 13, we will delete that data promptly. If you believe we possess online data from a child under 13, please contact us immediately using the information listed under the Contact Information section of this Policy.

8. Legal Terms, Governing Law, and Severability

• Governing Law and Venue: This Policy and all matters arising out of or relating to your use of our platforms shall be governed by, and construed in accordance with, the laws of the State of North Carolina, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of this Policy shall be brought exclusively in the state or federal courts serving Surry County, North Carolina.
• Severability: If any provision of this Privacy Policy is found to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, then that provision shall be deemed severable from this Policy and shall not affect the validity and enforceability of any remaining provisions.
• Do Not Track (DNT) Signals: Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want your online activity tracked. Our digital platforms do not currently respond to automated browser DNT signals, as there is currently no industry-wide consensus or standard for how to interpret them.

9. Updates to This Policy

We reserve the right to amend this Privacy Policy at any time. Any updates will be communicated by revising the Updated date listed at the top of this Policy page. Continued interaction with our services following an amendment constitutes your acceptance of the revised policy terms.

10. Contact Information

For questions, comments, or to exercise your opt-out rights, please contact us at:

Pilot Mountain Outreach Center, a division of S.E.A.M.S. Ministries, Inc.

• Physical Address (No mail received here): 407 E 52 Bypass, Pilot Mountain, NC 27041
• Mailing Address: P.O. Box 190, Pilot Mountain, NC 27041
• Email: [email protected]

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A Prayer of Blessings and Protections

Thank you God for blessing this Privacy Policy with your protection. You are our sovereign Father, our Lord in Jesus Christ, our wonderful counselor in Holy Spirit.